Refund Policy

VivaAI Astrology values your satisfaction. This policy outlines our refund terms for premium services.

Subscription Refunds

  • Monthly/yearly subscriptions can be cancelled anytime.
  • Refunds are available within 7 days of purchase if no premium reports have been downloaded.
  • After 7 days, remaining subscription period remains active but is non-refundable.

One-Time Report Refunds

  • One-time report purchases are refundable within 48 hours if the report has not been viewed or downloaded.
  • Once a report is generated and delivered, it is non-refundable.

How To Request a Refund

Contact us through our website with your order details. Refunds are processed within 5-7 business days via the original payment method.