Refund Policy
VivaAI Astrology values your satisfaction. This policy outlines our refund terms for premium services.
Subscription Refunds
- Monthly/yearly subscriptions can be cancelled anytime.
- Refunds are available within 7 days of purchase if no premium reports have been downloaded.
- After 7 days, remaining subscription period remains active but is non-refundable.
One-Time Report Refunds
- One-time report purchases are refundable within 48 hours if the report has not been viewed or downloaded.
- Once a report is generated and delivered, it is non-refundable.
How To Request a Refund
Contact us through our website with your order details. Refunds are processed within 5-7 business days via the original payment method.